At LUX we understand that inviting anyone into your home has taken on a whole new meaning.
We were among the first to suspend service in Toronto and we took 2 weeks after we were permitted to return to acquire all of the appropriate PPE and train our team on how to use it correctly.
We are serious about the safety of our team and clients.
If you are considering a new cleaning service during the COVID-19 time period, you may want to ask these questions:
These are important questions to ask during our “new normal”. At LUX we took the time to think through all aspects of our cleaning procedures and have made many changes.
a) The LUX team will wear masks at all times during your cleaning.
b) We will be disinfecting equipment in between cleanings and have changed the way we are packing equipment and will bring in only what we will be using in your home.
c) We have introduced a new hospital grade disinfectant product for high touch areas.
d) We are asking clients to either leave their homes or stay in one room (which will not be cleaned) for the duration of their cleaning.
e) We will not clean in any home where someone in the household has travelled in the last 14 days or is ill. We will not charge a cancellation fee if a client needs to cancel at the last minute due to illness.
f) We will no longer make beds, pick up dirty clothes or touch towels and ask that our clients make sure they have moved these items out of areas that we clean.
Some may think we have gone too far, but we have always been the industry leaders for the best and most consistent cleaning service and feel it is our duty to get this as close to “right” as we can. Our employees are the most important part of our business and making sure they feel safe and confident is important to us.
Of course we are happy to discuss any other concerns you have before setting up your service.
Please email email@example.com to inquire about how we can safely clean your home using the best trained teams and finest quality available.
LUX is a local business serving Mid-Town Toronto. Please see the areas of service maps below.
MAINTENANCE CLEANING SERVICE AREA
PRE-SALE, MOVE-IN OR POST RENOVATION CLEANING SERVICE AREA