UPDATED – July 2021
We can now offer cleaning services to all of our clients again.
All of our employees are double vaccinated.
We wear masks at all times while cleaning your home.
Prior to your scheduled cleaning, we ask you please notify us immediately:
We have put protocols in place to help keep our staff & clients safe. In order to ensure that our employees do not come into close contact with multiple people each day, we ask that the following protocols are followed by all of our clients while we are in your home:
UPDATED – January 2021
Due to the new Provincial restrictions we are permitted to offer the following services:
At LUX we understand that inviting anyone into your home has taken on a whole new meaning.
We are serious about the safety of our team and clients.
If you are hiring a cleaning service post COVID-19 you may want to ask these questions:
These are important questions to ask in our “new normal”. At LUX we took the time to think through all aspects of our cleaning procedures and have made many changes. We are following all the Government guidelines and suggestions including a daily self assessment of our employees.
a) The LUX team will wear masks at all times during your cleaning.
b) We will be disinfecting equipment in between cleanings and have changed the way we are packing equipment and will bring in only what we will be using in your home.
c) We have introduced a new hospital grade disinfectant product for high touch areas.
d) We require a strict no face to face contact protocol for the team. If you can be out of your home that is ideal. If being out is not possible we set up a cleaning plan to avoid any contact with you and/or your family.
e) We will not clean in any home where someone in the household has travelled in the last 14 days or is ill or waiting COVID test results and we will not charge a cancellation fee if a client needs to cancel at the last minute due to illness.
f) We will no longer make beds, pick up dirty clothes or touch towels and ask that our clients make sure they have moved these items out of areas that we clean.
Some may think we have gone too far, but we have always been the Industry leaders for the best and most consistent cleaning service and feel it is our duty to get this as close to “right” as we can. Our employees are the most important part of our business and making sure they feel safe and confident is important to us.
Of course we are happy to discuss any other concerns you have before setting up your service.
Please email email@example.com to inquire about how we can safely clean your home using the best trained teams and the finest quality available.
LUX is a local business serving Mid-Town Toronto. Please see the areas of service maps below.
MAINTENANCE CLEANING SERVICE AREA
PRE-SALE, MOVE-IN SERVICE AREA